Caesar Ty Puffies

ORDER PROCESSING

Please allow 1-2 business days for standard processing after your order has been placed. After this period, the shipping process will go into effect Any adjustments, additions, or cancelations of orders can be made within 24 hours of placing order please contact customer service.

SHIPPING

Sunshine and Grace does not offer expedited shipping, standard shipping only is available. It may take 48-72 hours for you to receive a confirmation email that your package has been shipped, not counting weekends or holidays. All Orders are insured at no cost to you for your protection.

STORE PICKUP

You will receive a conformation email once your order is ready for Store Pickup. Most Store Pick-Up Orders are available for pickup the following business day Please have your order number available when picking up order. Orders can be picked up anytime during normal business hours.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at returns@sggifts.com Please note that returns will need to be sent to the following address: 219 Gene Autry Drive Tioga Tx 76271 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  You can always contact us for any return question at returns@sggifts.com.

You can view our full return policy at the following link https://sunshineandgracegifts.com/pages/return-policy